⚡ Part of the No Gap Group - Insulation ✦ Energy ✦ Interiors
⚡ 10,000+ Jobs Completed Annually
⚡ VEU Program Participant
⚡ EEC Corporate Member
⚡ Servicing Victoria & New South Wales
⚡ Upfront Pricing — No Hidden Fees. Ever.
⚡ Licensed & Insured Installers
⚡ 300+ Five-Star Google Reviews
⚡ Part of the No Gap Group - Insulation. Energy. Interiors
⚡ 10,000+ Jobs Completed Annually
⚡ VEU Program Participant
⚡ EEC Corporate Member
⚡ Servicing Victoria & New South Wales
⚡ Upfront Pricing — No Hidden Fees. Ever.
⚡ Licensed & Insured Installers
⚡ 300+ Five-Star Google Reviews

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Warehouse Pickups Guide

Complete Insulation Solutions for All Properties

Compact Hatchback

A compact hatchback is suitable for smaller loads, holding up to 3 packs of insulation batts. If you’re tackling larger projects, opting for delivery might be more convenient to get everything at once.

Family Wagon

A station wagon or small SUV can hold 5 packs of 430mm wide or 4 packs of 580mm wide insulation batts.

SUV / 4WD

A 4WD or large SUV can carry around 6 packs of 430mm-wide insulation batts or 5 packs of 580mm-wide batts, making it ideal for bigger loads.

Utility Vehicle

With a standard tray size (1.8 x 2.4 meters), a ute can fit up to 40 packs of 430mm-wide batts or 24 packs of the 580mm batts. For mixed sizes, expect to load about 30–35 packs in total.

Compact Trailer(6X4)

A small trailer like a 6 x 4 can manage 20 packs of 430mm-wide insulation or 12 packs of 580mm-wide batts, assuming they are tightly packed.

Large Trailer(5×8)

For larger projects, a 5 x 8 trailer is a great option, holding up to 30 packs of 430mm insulation or 18 packs of the 580mm variety. It’s an efficient solution for transporting bigger loads of insulation.

No Gap Insulation Returns Policy

At No Gap Insulation, we strive to ensure our customers are completely satisfied with their purchases. If you have leftover products, you may return them under the following conditions: 

Return Requirements: 

  • Items must be returned within 30 days of the purchase date. 
  • Insulation products must be in their original packaging and condition. We reserve the right to deny refunds for products that are wet or damaged.
    ⦁ A 20% restocking fee applies to glasswool, polyester, and rockwool products.
    ⦁ A 30% restocking fee applies to foam and rigid insulation products.

Important Notes:

  • Custom-made products are not eligible for returns or refunds.
  • Some manufacturers restrict returns in certain states; this information will be provided on the product page.
  • You may return insulation to the warehouse from which it was dispatched or arrange for a courier to collect it from your home or building site. Please call our team at 1300 466 427 to make arrangements.

If you are unsure about the amount of insulation required for your project, our team is happy to assist. Please email us at sales@nogap.net.au for guidance.

Returns Policy FAQs

You can return leftover insulation products within 30 days of the purchase date.

Insulation products must be in their original packaging and condition. We do not accept returns for products that are wet or damaged. 

We only deliver within Victoria. If you are located outside of Victoria, you will need to organize your own transport source for delivery. 

You can return the insulation to the warehouse from which it was dispatched. Alternatively, you can arrange for a courier to collect it from your home or building site. Please call our team at 1300 466 427 to make arrangements. 

For deliveries within 50km of our Epping warehouse, we charge $165 including GST. For delivery charges to other locations, please contact us for a quote. 

Yes, a restocking fee applies: 

  • A 20% restocking fee for glasswool, polyester, and rockwool products. 
  • A 30% restocking fee for foam and rigid insulation products. 

No, custom-made products are not eligible for returns or refunds. 

Some manufacturers do not allow returns in certain states. This information will be provided on the product page. 

If you choose to use a courier service to return the products, you will need to cover the cost of the courier. 

If you are unsure about the amount of insulation required for your project, please email us at sales@nogap.net.au. Our team will be happy to assist you. 

Our team will inspect the returned products to ensure they meet the return conditions. We reserve the right to deny refunds for products that are wet or damaged. 

For more information or to arrange a return, please call us at 1300 466 427 or email us at sales@nogap.net.au. Our team is ready to assist you with any questions or concerns.